Privacy Notice
How we handle your information
Privacy Notice
Last updated: 17 September 2026
Who we are
ECOMDE LTD, trading as eComDe, is a UK limited company providing cross-border ecommerce and market-entry consultancy services.
Company number: 17380907
Registered office: Bel4 Offices Complex, 60 Station Road, Redhill, England, RH1 1PL.
For privacy enquiries, contact: privacy@ecomde.co.uk
Information we collect
When you contact eComDe or submit an enquiry through our website, we may collect information including your name, work email address, company, website, business location, target market, relevant ecommerce channels, current market-entry stage, areas where progress is blocked, and any additional information you choose to provide.
How we use your information
We use this information to:
• review and respond to your enquiry;
• understand your business and market-entry requirements;
• assess whether and how eComDe may be able to support you;
• communicate with you about your enquiry or a potential engagement;
• maintain appropriate business and correspondence records.
Our lawful basis
We process enquiry information where it is necessary for our legitimate interests in operating and developing our business and responding to genuine business enquiries.
Where processing is necessary to take steps at your request before entering into a contract, we may also rely on the contractual lawful basis.
Who we share information with
We do not sell personal information.
We may use service providers that support our website, communications and business systems, including Wix as the platform used to operate this website and its forms.
We may also share information where required by law or where necessary to establish, exercise or defend legal rights.
International processing
Some service providers may process information outside the United Kingdom. Where this occurs, appropriate safeguards required by applicable UK data protection law will be used.
How long we keep information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including dealing with enquiries, managing potential or actual business relationships, and meeting applicable legal, accounting or record-keeping requirements.
Your rights
Depending on the circumstances, you may have rights relating to your personal information, including access, correction, deletion, restriction, objection and data portability.
To exercise a data protection right, contact enquiries@ecomde.co.uk.
You also have the right to complain to the UK Information Commissioner’s Office if you have concerns about how your personal information is handled.
Changes to this notice
We may update this Privacy Notice when our website, services, systems or legal requirements change. The current version will be published on this page.
